Job Opportunities at Sanderson Arcade

Retail and Hospitality Opportunities

Cleaning Operative - 25 Hours - Sanderson Arcade

An integral part of the Sanderson Arcade team and reporting to the Centre Manager you will ensure that the centre is cleaned to an extremely high standard expected within a prestigious shopping centre development. Adhering to the cleaning specification duties include, maintaining customer and staff welfare facilities, stock control, window cleaning, regular patrols of the arcade, public restrooms, bus station and back of house communal area. Areas to be maintained also include the recycling and bailing compound whist ensuring that all refuse collections are up to date and tidy.

Operatives must also respond promptly to spillages and litter picking. Cleaning operatives must maintain the cleanliness in all service areas, loading bays, landscaping areas, all public footpath areas including in and around the bus station, piazza area and gallery. This role also involves maintaining our environmental credentials and proactively managing and reducing the amount of waste sent to landfill.

All staff will be responsible for implementing the health and safety and fire regulation procedures.

Driving the Sanderson Arcade van to collect refuse from around the centre in accordance with highway code and road traffic regulations. A full driving license is required.

Customer Service

Customer service is a key part of this role and all staff will assist in delivering a unique shopping experience. Assisting with enquiries, shopping bags and local knowledge is also an integral part of this role.

Working alongside the centre Beadles team you will remain vigilant at all times and report matters of suspicion to the Centre Manager.

Assisting with centre events and key promotions is another key task whilst carrying out any other duties requested by the Centre Manager.

General

Staff should be prepared to be flexible and cover shifts in periods of sickness and holidays.

Additional staffing may be required during peak season and promotional events.

It is essential that all staff conduct themselves in a way that does not cause any detriment to the centre or its owners. You will assist the Centre Manager in achieving industry recognition for good service, teamwork and safe environment.

Please note:

Due to the nature of the business staff will have access to confidential information with regards to the daily operations of the business, under no circumstanced are staff permitted to disclose sensitive or confidential information to tenants or customers. Failure to adhere to this will result in a disciplinary action.

Please send Cover Letter and CVs to Centre Manager, Joel Plumley.

joel.plumley@sandersonarcade.co.uk

Joel Plumley
Centre Management Suite
Lumley House
Sanderson Arcade
NE61 1NS

Morpeth Larder - Coffee Shop Supervisor

32.5 hours per week

Set days: Monday,Thursday,Friday & Saturday.

Rate of pay: Up to £9ph

Experience is Essential for this role.

As a Supervisor within The Morpeth Larder you will be heavily involved in and responsible for the day to day operations of running the coffee shop and deli, maintaining a high standard of service and assisting to uphold The Morpeth Larders policies and procedures.

Basic Duties required

•Preparing specialty coffees and food preparation in a very fast paced environment. Whilst ensuring all food and drinks are served to our standard.

• Taking orders professionally and accurately from the customer and delivering to tables.

•Cash Handling/operating our computerised till system.

•Maintaining the cleanliness of all areas of the coffee shop/deli following our procedures.

•Showing an excellent standard of customer service at all times.

•Ability to work as part of a team.

• Excellent time keeping and well presented.

• Customer focused

Supervisor Duties:

•Opening the store – setting up/floating up till.

*Closing the Store- ensuring all preparation has been completed for the following day, the coffee shop has been cleaned down correctly, cashing up/balancing till/banking.

•Team Leadership

•Shift Leadership

•Very good communication skills

•Working alongside the manager to ensure that high standards are maintained at all times (customer service and food hygiene)

•Receiving and placing stock orders when required.

•Assisting with the training of new staff

•Work extra shifts when required

To apply for this position please send your CV and covering letter telling us why you would be perfect for this role to: sales@morpethlarder.co.uk

If you don’t have access to an email address we will also accept CVs/covering letters instore and ask for Sarah.

Job Opportunities at Sanderson Arcade